Privacy policy

ByeBell collects as little as it can. We don't show ads, we don't sell or rent your data, and we don't use tracking or advertising cookies.

What we store

• Your email address, to sign you in and send alerts you asked for.
• Which days you used the app while signed in, to count returning users (see below).
• Your zip code, distance, and email settings. We store the center of your zip code, never your address.
• Reports you post. Phone numbers, emails, names, addresses, and account numbers are hidden before a report is saved, and you can edit it before posting. We never store the original text. A report's location is the center of the zip code you enter.
• Your "I got this too" answers, helpful ratings, and problem reports (notes are hidden the same way as reports).
• Which alerts we emailed you, so we don't send duplicates, and when you last viewed the feed.
• A scrambled (hashed) version of your IP address or account ID to limit how often actions can be repeated. These records are deleted within about a day.

What we don't store

• Text you paste into "Check." It's compared with reports and then discarded.
• Your exact location or street address.

What others can see

Other people see your reports with personal details hidden, the general area (zip code) they came from, and counts like "Reported by 3 neighbors." We never show who posted a report, rated it, or said "I got this too."

Public data we show

"Trending near you" uses public Do Not Call complaint data from the U.S. Federal Trade Commission, counted by area code and topic. We don't store the phone numbers or towns in that data. We also show public scam warnings from the FBI's Internet Crime Complaint Center. None of this involves your personal information.

How we measure the pilot

To learn whether ByeBell is useful, we count things in total, such as feed views, checks, shares, and visits from alert emails. These counts aren't linked to you. If you're signed in, we also note which days you used the app (not what you looked at), so we can count how many people come back. That record is deleted with your account. We don't use analytics companies, tracking cookies, or email open tracking.

Services we use

• Supabase stores our database and handles sign-in.
• Vercel hosts the app.
• Resend sends our emails.

They process data only to run these services for us.

Cookies and browser storage

We use cookies only to keep you signed in and, once a day, to note that you used the app (so we don't record it more than once). If you're not signed in, your browser remembers when you last viewed the feed so we can label new reports. That stays on your device.

Your choices

• Change or stop alert emails in Settings or from the link in any alert email.
• Delete your account in Settings. This permanently deletes your account, settings, reports, and other activity.
• For any other request about your data, email support@byebell.com.

Contact

Questions? Email support@byebell.com.